Low-key Kind is a UK behaviour-change campaign created for Unique, the rare chromosome and gene disorder charity. It explores how good intentions can turn ordinary interactions into uncomfortable ones, and encourages people to keep the kindness while losing the extra.

Everyone notices. Not everyone stares. | Low-key Kind by Unique
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low-key kind
{{ stillLabel }}{{ stillSub }} low-key kinda campaign by Unique

Everyone
notices.

A pushchair.A feeding tube.A noise in a quiet shop.

Noticing just happens.

Then we try to be kind.

The smile gets a little bigger.

The voice
gets a little
softer.softer.

The head tilts to one side.

A little more space appears.

Small things.

They come from

KINDNESS.

But they’re all a little extraextra.

And the Lose the . singles someone out. Keep the kindness.

low-key kind

Where does
the extra come from?

Nobody can see
a chromosome.

What you see is a feeding
tube taped
to a cheek, a
child screaming in the airport,
an older child in the baby bit
at soft play,
a four-year-old
in a pushchair.

And before we’ve
really thought
about it,
the questions start.

What’s the
tube for?

Why is he still
in a pushchair?

Why can’t they
calm him down?

Isn’t she too old
to be in there?

And then you realise:

you’re still looking.

So you
look away
a little too
quickly.

Smile
a little
bigger.

Take
half
a step
back.

You’re just
trying to
be kind.

That’s the

EXTRA.

But when it happens
everywhere.

One reaction is small.
Then another. Then another.
Different people. Different places.
And it starts changing where the family goes.

The café gets skipped.
Soft play gets avoided.
The park comes off the list.
The wedding invite gets declined.

And when you say “no” often
enough, people stop asking.

You go to
fewer places.

You see
fewer people.

How do we know?

We asked families supported
by Unique

what happens in
ordinary public situations.
Then we asked the public what
goes through
their mind when
they notice someone
and aren’t
sure how to react.

The answers
met in the middle.

People we asked

Families we asked

Trying not
to stare.

Looking away
too quickly.

Trying not
to offend.

Saying nothing.

Trying to
show kindness.

The extra smile.

Trying to
be careful.

The softer voice.

Trying to help.

Help before asking.

Trying to give them space.

The little bit
of distance.

Nobody was trying to be unkind.
They were trying to be kind.

So what does
Low-key Kind look like?

Nothing
special.

YOU CAN NOTICE.

You can be curious.
You can ask a question.
You can ask, “Want a hand?”

Low-key kind isn’t
pretending not to see.
It’s just not making a thing of it.

The hello you’d give anyone.

An invitation without making a thing of it.

A simple “Want a hand?” Then wait for the answer.

Your usual face. Your usual voice.

No extra fuss.

Keep the kindness.

Lose the extra.

low-key kind

a campaign from

Unique

Supporting families affected by rare
chromosome and gene disorders.

rarechromo.org

Seen it on a screen near you?
See the Noticed map

Registered charity no. 1110661

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